Quality Inn Richmond North

Lack hair blower

This property is easily accessible from I-95. The property itself is very much run down despite obvious renovation attempts. Towels were stained and dirty. Despite 3 people staying in the room, only two sets of towels were in the room. It took several hours for another set to arrive in the room. The pool is outdoors, but no one was using it. There was also a strong aroma in the stairwell and hallways, with a beer bottle that was left in the far stairwell the entire weekend. The room was fine for me, but it was far below standards of other Quality Inns that we have stayed at.

Everything was filthy or broken. The bathroom towels, tub were dirty. The kitchen sink was broken. Everything was dirty and run down. It was very unpleasant stay.

First, this place is under construction which was NOT stated. Second, the staff sent me to a room that was occupied. When I came back, she sent me to a room that was VERY sketchy! Holes in the ceiling out side of the room, stains on the walls inside along with stains on the sheets. The bathroom was NOT cleaned and had bugs in the shower. I have pictures! The carpet was old but had t been vacuumed in a while. This place is disgusting. I would RUN!!! Will NOT come to this place again!!

Property was difficult to get into . Construction materials everywhere. They put us on 1st floor , which was fine but most of the rooms had the doors wide open and were all tore up from construction The pool was drained , and that was one reason we chose the place . Won’t be staying here again

Holes in my sheets… Room wasn’t ready at check in. Pillows and Towels were worn. No elevators with stairs being steep. Always had to walk outside. High bushes around the entrance allowing someone to jump out at you in the dark because there is only one way to get to the rooms. Not using other available rooms. Same rooms keep getting recycled.

Garbage piled up for two days. Door latch didn’t close properly. Found one door pinned open. Fire extinguisher expired. No shampoo in dispenser. Shower leaking. Ran out of bathroom. Ice machine empty. No coffee in lobby one morning. Tile used is not correct for commercial application. Never tried HVAC. Heard one guest complaining that his didn’t work or his TV. Couldn’t find anyone when I wanted to check out. Would not use again.

We called and asked for a crib. When we arrived, there was no crib. We left and they refunded our reservation but had to find another hotel in the area at 1am...with a baby.

The first room we were offered had three live cockroaches in it and the sink was dirty-filled with ashes from a cigarette. Very dirty conditions throughout the whole inn. We were offered a replacement room upstairs that did not have bugs but the towels had hair on them and bedsheets had cigarette burns and stains. Very disappointing.

The room door was not secure when I arrived at the room. The hallway carpet was filthy. The room was no smoking but had a smell of smoke. The bed linen was filthy as if it has not been washed or changed in weeks I would never stay at or reccomend this to any one to stay at.

All around nasty, go somewhere else!

Stay away. Absolutely filthy !!! Dirt on floors , tons of dust on lamps, phone everything.

I know that the “quality” of Quality Inns varies but this property was by far the nastiest motel I’ve ever been in. Chose it because it’s just off I95. Big mistake 😱

The overall conditions were poor. Terrible shower and stained room furniture. Stained towels. Limited breakfast options. Thermostat didn’t work. Poor house keeping

Additionally, the phone in the room was not working, so I was unable to contact the front desk for assistance when issues came up. This lack of basic maintenance and cleanliness is unacceptable, especially for paying guests. Overall, the experience did not meet even basic standards of hygiene and service. I would not recommend staying here unless significant improvements are made.

Staff were very nice and helpful. Renovations were being done to the building our room was in, so there were a few issues: no working ice machine, little things missing like the hook on bathroom door, room had an industrial smell when we first checked in (we bought an air freshener to get rid of it), the ceiling over the bathtub started leaking the second night, the grout hadn't been wiped off between the bathtub wall tile.

The hallways were dirty, and the rooms had stained bed sheets and sticky floors. The lamps were also dirty, and even the doors were so filthy they weren’t even white anymore. The entrance door to the building wouldn’t close properly, meaning it stayed open all night and anyone could walk in. Breakfast options were extremely limited, with almost nothing available besides waffles.

The place overall was unclean, definitely too expensive for the conditions. There was bad carpeting in the hallways. It was not vacuumed. There was a broken, smashed in doorway across the hall. The breakfast was very limited. I can't see a good reason to stay here again.

The TV didn’t work and the front desk acknowledged that. The hotel sign lights were out. The carpet stinks, overall condition is very bad. The bed sheets was dirty and had to call the front desk to come and change it. The bathroom door make terrible noise and the bath tissue holder is broken…I am asking for some refund. If I had a choice I would have left. We couldn’t even sleep well

Several of the towels were badly stained. Would not revisit this property