DoubleTree by Hilton Hotel Miami Airport & Convention Center

Besides the dust from construction the place was not clean or kept up. Our room was dirty and outdated. We were given the old bait and switch. When booking they show a very clean and updated room but left with a dirty outdated room.

The construction was unexpected annd jackhammer interrupted my sleep on the day I tried to have a late start to my day, and the parking was not free. If I had paid more attention, I would not have selected this flight/hotel package.

I was accused of smoking and i wasn’t. They didn’t ask. Just accused me and i was barely there for an hour.

The staff was really helpful and nice. Not sure if it was because the hotel is very old, but it had a very musky smell to the room that really interfered with us staying in the room for very long other than just to sleep. The amenities were OK there was a small fridge in the room.

Good

Very helpful staff

Todo perfecto

When I booked on line it says breakfast included but it’s not Expensive breakfast buffet

It had a moldy smell. I didn’t want to call the reception as I was exhausted from a long flight. Next morning I found rat droppings under the desk and by the entrance door. As I was doing the check out I told the front desk and they didn’t seem surprised to heard about this… what a waste of money.

Superb

Staff was helpful Coffee was wonderful Best cookies ever

I usually don't write reviews, but this experience warrants one. Don't be fooled by the picture; in person, the property appears old, dark, and somewhat eerie, with worn-out furniture and dim lighting that contribute to its uninviting atmosphere. It has a strong, unpleasant odor that persists throughout the space, clearly indicating it needs a major update and thorough cleaning. Some of the staff members are rude and expect tips even when simply asked for towels or basic assistance. Due to these issues, I will not be booking here again.

No breakfast, airport shuttle, good location

Exceptional

Breakfast was $35 for a cold buffet ,

The room was so clean! The staff very nice and helpful, the breakfast was great, it’s so close to the airport and they have a shuttle without any extra charge the guys were so kind and friendly! I will definitely be back to this hotel! The cookies are delicious! We stayed two nights before and after our cruise! The price was great! 😊

I like the convenience of the location and the staff are lovely Lack of a good food offerings and no early morning shuttle and no fridge

This hotel was very well kept staff were polite & helpful. A few of my favorite things about this hotel was the room was very clean, the pool area was gorgeous with a nice jacuzzi & pond within the area. Also there was a shopping center/mall on the premises which had multiple items u can get if forgotten at home or unable to bring through TSA. Many restaurants to choose from room service was also 10/10. The front desk even checked to see if our room was ready ahead of time & they definitely delivered. They were able to check us in early with beautiful King sweet deluxe. They even gave us freshly baked cookies. I would recommend & definitely will rebook.

Exceptional

Pleasant staff. Very helpful. Rooms clean. Bar Attendants were welcoming and nice. Food tasty and plenty of choices.