Extended Stay America Suites Miami Airport Blue Lagoon

Close proximity to the airport, gas stations, highway exit and convenience stores The rooms are a little tired, you can see they have tried to carry out touch ups but they could use a complete renovation, especially the bathrooms and the air controlled unit.

Not clean, had light that didn’t work in the room, found baby roaches in the room, and it smelled like mold and like they tried to hide the smell by cleaning around with vinegar but the mold smell was overpowering. Left immediately.

The room was clean but had a slight weird smell.

Habitación Muy sucia, con mucho Moho la alfombra del piso mojada en General Pesimas Condiciones…

Buen servicio al cliente, todo limpio y cómodo.

Exceptional

Bad

Bad

The pictures fooled me. The room was extremely dirty rust on all the lamps. There were bugs everywhere I asked for new towels and they told me they wouldn’t be available till 4 PM so I had to go out and personally buy my own towels. I never give low ratings, especially this low but this was unacceptable. I would never stay here again. You definitely get what you pay for.

Bad

Wifi service was down

The location, however even after writing in, I was unable to get a response and was locked out of my room the entire night and never it to even check out or speak to anyone . My card would not work it kept flashing like if someone was in the room locked inside The fact the staff didn’t investigate or help me Get into my Room that I rightfully paid for.

Found a dirty towel behind the recliner chair. No coffee maker or cups in the room. Listing says Queen bed, that bed was a full.

It was unclean — roaches and bugs crawling on the headrest; it wasn't what I expected. I know this cleaning crew has a lot to do, so I always bring my own cleaning supplies and buy bleach cleaner at Walmart. But OMG, bugs and roaches? Oh, I draw the line. Also, I ran out of toilet tissue. They couldn't provide it because they didn't have any. I’ve never heard that I have to bring my own toilet paper. Shouldn't they provide that? At least I pay to stay here.

Very mediocre

Good

Don’t do it

Location Had to change rooms

Exceptional

everything N/A