Hilton Myrtle Beach Resort

I immediately contacted guest services and explained the situation. While the staff eventually responded and changed our room, it took approximately an hour to resolve the issue. After a long journey, the last thing any guest wants is to wait for a basic accommodation issue to be corrected. This experience left me feeling frustrated and deeply disappointed with my choice of hotel. Cleanliness is one of the most fundamental standards in the hospitality industry, and failing to provide a clean room significantly impacted our stay. Although the issue was eventually addressed, the inconvenience and poor first impression cannot be overlooked. Regrettably, I will not be returning to this hotel and cannot recommend it based on my experience.

Everything very clean and tidy.

The customer service was amazing. I loved everything about this location and my ocean view was the best.

Beach Resort

I had a massage and my granddaughter had a facial at the spa. It was an outstanding experience. The shuttle service made our stay even more enjoyable. We enjoyed the restaurants in the Hilton as well. The beach views were spectacular.

Loved it

The floor in the room was filthy, I was wearing white socks and after walking across the floor just a few times they were filthy. I do not think the floor is mopped after each guest leaves, which needs to be addressed. The room otherwise was fine, bed was comfy and everything else seemed fairly clean. This location could use a remodel in the near future.

It was absolutely beautiful

Everyone at the hotel was very friendly.

Ocean view, balcony, clean room

The hotel was nice and clean

It was a beautiful hotel with the perfect view!

Beautiful view 😍

The door to the room could use some weather stripping; we were on one of the outside doors and you could see a lot of natural light coming in around the bottom and the side and there was one little beetle that crawled in overnight.

Rooms were a bit outdated, but we had a great view. It’s awesome that the hotel partners with the other hotel with the waterpark. We couldn’t use a luggage cart to bring in our luggage’s unless we were using valet. I’ve never seen that policy before and thought was inconvenient.

Enjoyed my stay

Had a good time

The lobby was gorgeous. The interior of the hotel appeared to be a little “dated” and not what I expected from a Hilton property as it just didn’t have the wow factor I was expecting. The room was nice but very small. You would have

Great customer service great clean room smells good and nice view. Highly recommend.

The location- on the beach with beautiful views from the room and restaurant. The food was delicious and reasonably priced.