33 Hotel, New York City, Seaport

Had a great vibe

Best location and wonderful staff!

Big potential, but needs tons of repairs and staff training.

The location. Our room was lovely. Taxi was over 30mins late collecting us. Breakfast was lovely. Every morning something wasnt available, e.g croissant or granola. It didnt take away from our stay. We still enjoyed it. Room needed a suitcase stand had to ask. Also one of the lifts wasnt working

Exceptional

Good

The management and the team...

J’ai tout aimé Magnifique comme toujours. Merci infiniment à toute la crew it was just wonderful Everything was perfect

Great location. Only thing missing would had been a great rooftop to be able to enjoy the view of the Brooklyn Bridge.

Exceptional

Exceptional

I really like the location. It feels very safe. And transportation is very accessible, as are restaurants and shops....all within a few blocks. The staff was tremendously friendly and very eager to assist. Additionally, the food and drinks were great!

Location Free Breakfast was a Joke. Had to ask for a refrigerator and they admitted the ones in the room didn’t work. Over priced for what we got. The marble flooring in the bathroom is a major hazard. No grab bars in the shower, very dangerous.

Every things were good expect we had very bad experience with A/C because of A/C was making very loud noise and we had to pack and changed the room. This new room A/C was not working and since we were very tired, we decided not to change room and because of hot weather we could not sleep good at all. Since compressor gone they put fan and that night was little bit cooler and we slept better than first night. Since this problem they reimburse us. We were out of room whole day and use the room just for sleep in the night.

Exceptional

Boutique like hotel Love the location ,restaurants n cafes nearby walking distance 15 min walk to downtown FIDI NYC A lot of construction around

I travelled alone with my 10yr old boy to ride the subways. His dream. The staff at 33 were amazing. We were looked after so well. Great location. Great trip. We will be back.

During my stay, active construction was taking place at the property, which created ongoing disruption and negatively impacted the overall experience. Due to the construction views, noise, and cleanliness concerns, I was required to move rooms three separate times in an attempt to obtain acceptable accommodations. In addition, the property advertised what appeared to be a rooftop bar/lounge area in its promotional photos. However, upon arrival, I discovered this was not an actual rooftop bar open to hotel guests, but instead a private balcony attached to a room and inaccessible to the public. This amenity presentation was misleading and materially influenced my booking decision. The condition of the property, repeated room changes, cleanliness issues, ongoing construction, and misleading representation of amenities resulted in accommodations that did not reasonably match what was advertised and purchased. I have attached photographs documenting the condition of the hotel, construction activity, and discrepancies between the listing images and the actual property. I am requesting reimbursement/refund consideration under the accommodation misrepresentation and trip inconvenience

Exceptional

Contrary to several previous experiences at very expensive NYC hotels that are disappointing in many ways, 33 Hotel was an absolute - and surprising - delight. Check-in was swift, the staff go out of their way to help with everything from luggage and loads of bags to helpful guidance about the best of the local restaurants. The room was unbelievably quiet and decently sized, the beds were perfectly comfortable, and the two-sinked well appointed bathroom was a bonus. We stayed 4 nights and are glad we did!