Norfolk Waterside Marriott

Thank you for the hospitality and comfortable stay! Staff went above and beyond and it was just a great stay!

Clean room, helpful staff. Breakfast not included but it was good, especially the omelets. Parking in city garage only with enclosed walkway to 3rd floor. Not enough luggage carts; elevator wait time was a bit long due to hospitality staff using 1 of 4 available.

The rooms were clean but no extra pillows or blanket.

The staff was pleasant and love the restaurant on site

Staff in the restaurant that served breakfast were too busy standing up front talking to wait on our party of 3. I had to get up to get a refill of coffee. Waitress took our order than joined her friends again. By the time our food was served it was cold. Cold eggs and toast - very unappetizing!

Exceptional

Clean, good location. Getting into the building at check in time was a cluster of just because of how the road is infront of the building.

Good

Great stay, will alwaysstay here when cruising!!

Caroline helped us with a room change. She was great!! The breakfast buffet was good too. Super easy walk to the cruise port. We parked in the Main Street parking garage on floor 3 and used the bridge to the hotel. Then parked there for the 8 day cruise. $104 Would definitely stay again.

We enjoyed our very brief stay. It was nice to have a coffee shop with breakfast sandwiches right in the lobby. My major disappointment was the pool being closed for maintenance. The location is excellent. The parking garage is well-lit, with in/out privileges, but is a bit snug for maneuvering the different levels on the spiral ramp.

The staff were polite and helpful. However, the hotel did not have an accessible room with a waterside view. I booked two rooms, we had to call down to reception to have the rooms cleaned two days in a row. The entire hotel needed to be overhauled and renovated, it appeared very run down. I have family who resides in the area and I would not stay there again.

The location is absolutely perfect. It is within walking distance of some great restaurants. The staff was amazing. They were very kind and helpful.

We did have a few issues - the noise from the exterior at night was a bit annoying and the WFI was not secure and we could not access our computers! The view from our room was great!

Friendly and helpful staff. Excellent location Not applicable

Everything was great

Passable

The cleanliness and helpful staff No room service

Very clean and nice and close to port.

Everything was great