Hampton Inn & Suites San Antonio-Airport

Everything was great!

The breakfast-to-go bag was a nice treat in the morning!

The ladies at the reception desk were very kind and friendly (both evening and morning).

Helpful and friendly front desk, just house keep needs to be more helpful. The lady who works at the breakfast room wasn’t very happy when ppl go to have breakfast😆😆😆 in fact, she is a bit mad

Everything was good, room as described, my only gripe was our room didn't have refrigerator but other than that, everything was good. They have signs up stating they will be starting renovations which would be good, because their furniture is dated.

Breakfast was good, location easy to get to. AC worked good. Staff very friendly. Did not like paying to park, even though it was 25.00 to park 2 nights, I feel if I am staying in the property , parking on premise should be part of the nightly stay. Bathroom sink was slow to drain, tub shower would not come up all the way, so more water in tub due to most coming out of faucet, not shower head. Hotel needs a facelift

$5 parking. Shuttle - gotta arrange. Mediocre breakfast. Decent for the price

Very good

We stayed at this hotel while visiting Fiesta Texas because it was half the price of the hotels closer to the park. It is conveniently located near several restaurants, a mall, and a Walmart. There are signs up in the hotel saying that they will be renovating soon. You can tell the hotel is older and really needs renovating, but it was clean and met our needs for the price. The grandkids enjoyed the indoor pool.

I had no issues what so ever and staff was great!

Everything was wonderful with this hotel. I 😍 my stay. My complaint is with expedia overcharging before arrive. Even though I had made arrangements with PayPal for payment. Now Expedia is acting like they did not overcharge even though I have proof and reciept s

Decent place to stay for a night, very close to the airport. We did have a power outage.

A special thank you to Emily, who was incredibly helpful throughout my stay. She went above and beyond to answer questions, assist with anything I needed, and made sure I felt taken care of. Her friendly attitude and excellent customer service truly made a difference and enhanced my overall experience. I would definitely stay here again and highly recommend this hotel to anyone looking for great accommodations and outstanding service.

Just rome need upgrades poor walls rusty Shower needs upgrade water come so bad

Then in the parking lot which I had to pay for …. My truck was broken into… broken drivers window and stuff stolen 3rd time this has happened at Hampton suite…. Never any other hotel!

The room was literally falling apart. The door to the room was falling off the hinges and the lock was barely attached. The closet door was hanging in pieces. The tiles in the bathroom were missing grout and were broken. The air conditioner struggled to cool the room in May. The wall paper was peeling off the walls. And when we mentioned issues to the staff the response we got was a snarky "that's why we're renovating".

Passable

Exceptional

Very good, the rooms were clean and spacious. The staff was very accommodating. It was just an overnight stay but will definitely stay again

One night so far so good.