Times Square West Hotel, BW Signature Collection

Can’t speak to the breakfast because we did all our eating outside the hotel! Very walkable to anywhere

Refrigerator is a necessity, so make it available

It’s was a good hotel and the staff was nice

Clean and good services.

The overnight staff were pleasant and helpful. Great job!

Air conditioning excessively cold. Had to keep turning it down out wear sweats in 90 degree weather. Very good location. Walkable to a ton of cool places.

The double room was absolutely tiny. 2 adults and 2 suitcases was an extremely tight squeeze and was not a comfortable fit. Bed was comfortable. Bathroom had everything we needed. Coffee machine in room didn’t work so no hot water for tea either. Breakfast really let the hotel down. Paper plates and plastic cutlery (even paper cups in the bedroom) made for a very cheap feel. Toast, bagels or waffles were fine, however the mystery eggs and meat were not great / often ran out. Staff lovely but quality of room and breakfast really let this hotel down.

They do their best and it shows!

Leila

The property is in a good location the lobby was nice there is no microwave in the room the mini fridge was on the floor , there was a cockroach on the night stand. There was only one mini bar of soap provided for three nights we call front desk and they provided more the breakfast was nice with eggs sausage and waffles and an assortment of juices

Hotel muito bom e os funcionários são ótimos,

Breakfast was a good selection. Hot eggs, breakfast meat, French toast sticks, waffle maker, bagels, cereal hot and cold, juices. Beds were comfortable. Room is tiny for 4 people as is the bathroom but for the city it is understandable. Staff were all super helpful.

Good location. Very very nice, helpful staff.

Rooms are tiny, but the state of repair is the real concern. Blinds don't go all the way down (and there is a building across the street that keeps their bright lights on all night), lights don't work in the rooms. The area is also very, very noisy.

Stay was adequate for over night one night stay only

The room was very small. Housekeeping only cleaned our room one day in 6 days. Breakfast was not great. But , beds were comfortable and location was good for our plans.

Air worked great. Clean room nice staff

I would suggest that the breakfast area be expanded or adjusted a bit, as it was very difficult for more than a couple of people to be in the area at the same time. Overall, great value and great hotel.

Clean room, comfortable bed, free breakfast, and close proximity to the Manhattan cruise terminal. Would definitely stay again.

I wish I would have realized the room was so small. To open the door to the room you had to push it past the end of the bed. Very tight cramped area